Privacy Policy

We may collect the following types of information:

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• Personal details you provide (e.g. name, email, phone number) when submitting a contact form, enquiry, or signing up for updates.

• Business information you provide (e.g. company name, job title, project details) when requesting a consultation or proposal.

• Technical information automatically collected (e.g. IP address, browser type, device information, cookies) to help us improve website performance and security.

We use your information to:

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• Respond to your enquiries and provide our services.

• Process and manage project requests and quotations.

• Send relevant updates or marketing communications (only if you have opted in).

• Improve website functionality, security, and user experience.

• Comply with legal and regulatory obligations.

We process your personal data under one or more of the following legal bases:

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• Consent – when you provide us permission (e.g. opting into marketing).

• Contract – when processing is necessary to provide services or respond to enquiries.

• Legitimate interests – to operate, improve, and promote our services.

• Legal obligation – when required by law or regulation.

We do not sell your personal data. We may share information with:

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• Trusted third-party service providers (e.g. IT hosting, email services) under strict confidentiality agreements.

• Regulatory authorities, if required by law.

• Project partners or contractors, only where necessary and with your knowledge.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Data is stored securely on servers within the UK or EU.

We only retain personal data for as long as necessary:

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• Contact and enquiry data: up to 2 years.

• Project and contractual records: up to 7 years (to meet legal and compliance obligations).

• Marketing data: until you opt out or request deletion.

Under UK GDPR, you have the right to:

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• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion of your personal data.

• Restrict or object to processing.

• Withdraw consent at any time (for marketing or communications).

• Request data portability where applicable.

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To exercise your rights, contact us at: sales@k-fs.co.uk

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic, and personalise content. Cookies are small files placed on your device when you visit our site.

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We use cookies to:

• Remember your preferences and settings.

• Help our website function properly.

• Monitor website performance and usage through analytics (e.g. Google Analytics).

• Improve site security.

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You can control or disable cookies at any time through your browser settings. Please note that some features of our website may not function properly if cookies are disabled.

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By continuing to use our website, you consent to our use of cookies as described in this policy.

Our website may contain links to other websites.

We are not responsible for the privacy practices or content of external sites.

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

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Email: sales@k-fs.co.uk

Phone: 01234 854014

Address: Unit 6, Triumph Way, Woburn Road Industrial Estate, Kempston, Bedford, MK42 7QB